Summer 2011 CONCIERGE CHECKLIST

To make your stay with Tahoe Mountain Resorts lodging as enjoyable as possible, we have prepared a list of services that the concierge can arrange for you prior to your arrival. In order to allow us adequate time to confirm your requests, please return this form at least one week prior to your arrival. At that time, we will contact you if any further information is needed. Please be as specific as possible and indicate those pertinent items. We recommend at least two weeks prior to your arrival for Holidays such as Independence Day, Fathers Day (6/17), and Labor Day (9/3).

CONTACT US AT (530) 550-3310 or 550-3300

Fields marked with * are required.

Contact Information

Guest Name: *

Email Address: *

Contact Phone: *

Business Phone:

Address:

Address (line 2):

City:

State/Province: Select Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Alberta British Columbia Manitoba New Brunswick Newfoundland Northwest Territories Nova Scotia Nunavut Ontario Prince Edward Island Quebec Saskatchewan Yukon Territory Other

Other State/Province:

Postal Code:

Country: Select Country United States Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua And Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia And Herzegovina Botswana Bouvet Island Brazil British Indian Ocean Territory Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile China Christmas Island Cocos (Keeling) Islands Colombia Comoros Congo Congo, The Democratic Republic Of Cook Islands Costa Rica Cote D Ivoire Croatia Cuba Cyprus Czech Republic Denmark Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands (malvinas) Faroe Islands Fiji Finland France French Guiana French Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guinea Guinea-bissau Guyana Haiti Heard Island And Mcdonald Islands Holy See (Vatican City State) Honduras Hong Kong Hungary Iceland India Indonesia Iran, Islamic Republic Of Iraq Ireland Israel Italy Jamaica Japan Jordan Kazakstan Kenya Kiribati Korea Democratic Peoples Republic Of Korea Republic Of Kuwait Kyrgyzstan Lao Peoples Democratic Republic Latvia Lebanon Lesotho Liberia Libyan Arab Jamahiriya Liechtenstein Lithuania Luxembourg Macau Macedonia, The Former Yugoslav Republic Of Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia, Federated States Of Moldova, Republic Of Monaco Mongolia Montserrat Morocco Mozambique Myanmar Namibia Nauru Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norfolk Island Northern Mariana Islands Norway Oman Pakistan Palau Palestinian Territory, Occupied Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Poland Portugal Puerto Rico Qatar Reunion Romania Russian Federation Rwanda Saint Helena Saint Kitts And Nevis Saint Lucia Saint Pierre And Miquelon Saint Vincent And The Grenadines Samoa San Marino Sao Tome And Principe Saudi Arabia Senegal Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa South Georgia And The South Sandwich Islands Spain Sri Lanka Sudan Suriname Svalbard And Jan Mayen Swaziland Sweden Switzerland Syrian Arab Republic Taiwan, Province Of China Tajikistan Tanzania, United Republic Of Thailand Togo Tokelau Tonga Trinidad And Tobago Tunisia Turkey Turkmenistan Turks And Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States Minor Outlying Islands Uruguay Uzbekistan Vanuatu Venezuela Viet Nam Virgin Islands, British Virgin Islands, U.s. Wallis And Futuna Western Sahara Yemen Yugoslavia Zambia Zimbabwe

Reservation Information

Confirmation Number:

Arrival Date: *

Estimated Arrival time: Check-in time is 5:00pm

Departure Date: * Check-out time in 10:00am

Credit Card Information

Many North Star vendors and restaurants require a credit card to book a reservation and enforce cancellation policies which will be outlined in your itinerary.

• Use the credit card on file

• Have the Concierge contact me for this information.
  (The best way to reach me)

Dinner Reservations

Dinner reservations at selected restaurants in the Tahoe Area. Our suggestions in the Tahoe Area include: Mikunis, Rubicon Bistro (10 or more people), Soule Domain, Christie Hill, Garwoods, Moody’s, Pacific Crest, Lone Eagle Grill, Dragonfly, Spindleshanks, Pianettas, Baxter’s and The Manzanita at the Ritz Carlton.

Restaurant 1:

Date:

1st Choice Time:

2nd Choice Time:

Number of Diners:

+ Add Another Reservation

Restaurant 2:

Date:

1st Choice Time:

2nd Choice Time:

Number of Diners:

+ Add Another Reservation

Restaurant 3:

Date:

1st Choice Time:

2nd Choice Time:

Number of Diners:

+ Add Another Reservation

Restaurant 4:

Date:

1st Choice Time:

2nd Choice Time:

Number of Diners:

+ Add Another Reservation

Restaurant 5:

Date:

1st Choice Time:

2nd Choice Time:

Number of Diners:

+ Add Another Reservation

Restaurant 6:

Date:

1st Choice Time:

2nd Choice Time:

Number of Diners:

+ Add Another Reservation

Restaurant 7:

Date:

1st Choice Time:

2nd Choice Time:

Number of Diners:

• Moody’s Monday is a fine dining experience under the stars on the roller skating rink
  in the Village Center at Northstar including live jazz and a prix fixe menu. 5:30–8:30 pm
  through 9/3. $40/adult, $15/children (12 and under).

Date:

Number of Adults:

Number of Children:

Grocery Delivery

• If you are interested in having groceries delivered to your residence, please visit
  www.astepabovehomecare.com and place your order. The rate is $50/hr for this service.

Transportation Arrangements

• Reserve North Lake Tahoe Express from Reno Airport (limited scheduled pickup and
  return shuttles. Please visit http://www.northlaketahoeexpress.com/home
  or call the concierge for times and rates).

Flight Information

Arrival

Date:

Time:

Airline & Flight #:

Departure

Date:

Time:

Airline & Flight #:

Number of people:

Number of child safety seats:

Number of booster seats:

Please check your preferred type of

• Taxi service

transportation:

• Excursion or Suburban

 

• Rental vehicle

  Select Car Mini-Van Small SUV Large SUV

Spa Treatments

Spa: Select Ritz Carlton Spa (Mid Mountain) Balance Spa (Village)

Date:

Time:

Treatment:

Length of Treatment: Select 50 minute 80 minute 105 minute

Therapist Gender Preference: Select No Preference Female Male

Guest requesting treatment:

+ Add Another Appointment Request

Spa: Select Ritz Carlton Spa (Mid Mountain) Balance Spa (Village)

Date:

Time:

Treatment:

Length of Treatment: Select 50 minute 80 minute 105 minute

Therapist Gender Preference: Select No Preference Female Male

Guest requesting treatment:

+ Add Another Appointment Request

Spa: Select Ritz Carlton Spa (Mid Mountain) Balance Spa (Village)

Date:

Time:

Treatment:

Length of Treatment: Select 50 minute 80 minute 105 minute

Therapist Gender Preference: Select No Preference Female Male

Guest requesting treatment:

+ Add Another Appointment Request

Spa: Select Ritz Carlton Spa (Mid Mountain) Balance Spa (Village)

Date:

Time:

Treatment:

Length of Treatment: Select 50 minute 80 minute 105 minute

Therapist Gender Preference: Select No Preference Female Male

Guest requesting treatment:

+ Add Another Appointment Request

Spa: Select Ritz Carlton Spa (Mid Mountain) Balance Spa (Village)

Date:

Time:

Treatment:

Length of Treatment: Select 50 minute 80 minute 105 minute

Therapist Gender Preference: Select No Preference Female Male

Guest requesting treatment:

+ Add Another Appointment Request

Spa: Select Ritz Carlton Spa (Mid Mountain) Balance Spa (Village)

Date:

Time:

Treatment:

Length of Treatment: Select 50 minute 80 minute 105 minute

Therapist Gender Preference: Select No Preference Female Male

Guest requesting treatment:

+ Add Another Appointment Request

Spa: Select Ritz Carlton Spa (Mid Mountain) Balance Spa (Village)

Date:

Time:

Treatment:

Length of Treatment: Select 50 minute 80 minute 105 minute

Therapist Gender Preference: Select No Preference Female Male

Guest requesting treatment:

In-Home Massage

Arrange for a massage therapist to come to my condo. Rates start at $120 for a 1-hour massage.

Date:

Time:

Type of massage requested:

Length of Treatment: Select 60 minute 90 minute

Therapist Gender Preference: Select No Preference Female Male

Guest requesting treatment:

+ Add Another Appointment Request

Date:

Time:

Type of massage requested:

Length of Treatment: Select 60 minute 90 minute

Therapist Gender Preference: Select No Preference Female Male

Guest requesting treatment:

+ Add Another Appointment Request

Date:

Time:

Type of massage requested:

Length of Treatment: Select 60 minute 90 minute

Therapist Gender Preference: Select No Preference Female Male

Guest requesting treatment:

+ Add Another Appointment Request

Date:

Time:

Type of massage requested:

Length of Treatment: Select 60 minute 90 minute

Therapist Gender Preference: Select No Preference Female Male

Guest requesting treatment:

+ Add Another Appointment Request

Date:

Time:

Type of massage requested:

Length of Treatment: Select 60 minute 90 minute

Therapist Gender Preference: Select No Preference Female Male

Guest requesting treatment:

+ Add Another Appointment Request

Date:

Time:

Type of massage requested:

Length of Treatment: Select 60 minute 90 minute

Therapist Gender Preference: Select No Preference Female Male

Guest requesting treatment:

+ Add Another Appointment Request

Date:

Time:

Type of massage requested:

Length of Treatment: Select 60 minute 90 minute

Therapist Gender Preference: Select No Preference Female Male

Guest requesting treatment:

Additional Activities and Services

• Float the Truckee River with Truckee River Raft Co. Prices are: $32/adult, $27/child,
  Free/5&under. Trip usually takes 2-3 hours for this scenic 5 mile float.

Date:

Time (8:30-3:30):

Number of Adults (13 yrs & up):

Number of Children (12 yrs & under):

Number of Children (5 yrs & under):

• Whitewater tour of the Lower Truckee River with Tributary Whitewater Tours. 3.5 hour,
  7 mile float with class 2 to 3+ rapids. Price range: Adults $68-$78 Youths $61-70

Date:

Time:

Number of Adults:

Number of Children:

Number of Children:

• Parasailing with North Tahoe Watersports.

Parasailing: Select 500’/8min./$50 800’/10min./$90 1400’/15min/$110

Date:

Time:

Number of People:

• Hot Air Balloon Ride with Ray Shady. 1 hour flight $245.00/adult, $123/<16, FREE/<10.

Date:

Time:

Number of Adults:

Number of Children (16 and under):

Number of Children (10 and under):

• Horseback Riding at the Northstar Stables. GROUP: $35/1 hour, $60/2 hour, $90/3 hour.
  PRIVATE (experienced riders only): $60/hour, $40/extra person. Northstar Stables will
  need to contact you for reservations. Please check the box to have them contact you
  and enter best contact method here:
  

• Mackinaw fishing on Lake Tahoe with Mickey’s Big Mack Charters.
  Deep freshwater fishing with downriggers for big lake trout at sunrise.

Time: Select $85/5hour $65/3hour

Date:

Number of Anglers:

Golf Tee Times

Area golf courses include Old Greenwood, Coyote Moon, Northstar, Old Brockway. Please call the Concierge for pricing information or visit Tahoe Mountain Lodging Golf Guide.

Preferred method of communication: Phone E-Mail

Round 1 --Select Course-- Old Greenwood Coyote Moon Northstar Old Brockway Other

Names: Number of Rental Clubs : Number of Players: Date (1ST choice): Preferred Time: Date (2ND choice): Preferred Time:

+ Add Another Round

Round 2 --Select Course-- Old Greenwood Coyote Moon Northstar Old Brockway Other

Names: Number of Rental Clubs : Number of Players: Date (1ST choice): Preferred Time: Date (2ND choice): Preferred Time:

+ Add Another Round

Round 3 --Select Course-- Old Greenwood Coyote Moon Northstar Old Brockway Other

Names: Number of Rental Clubs : Number of Players: Date (1ST choice): Preferred Time: Date (2ND choice): Preferred Time:

+ Add Another Round

Round 4 --Select Course-- Old Greenwood Coyote Moon Northstar Old Brockway Other

Names: Number of Rental Clubs : Number of Players: Date (1ST choice): Preferred Time: Date (2ND choice): Preferred Time:

+ Add Another Round

Round 5 --Select Course-- Old Greenwood Coyote Moon Northstar Old Brockway Other

Names: Number of Rental Clubs : Number of Players: Date (1ST choice): Preferred Time: Date (2ND choice): Preferred Time:

+ Add Another Round

Round 6 --Select Course-- Old Greenwood Coyote Moon Northstar Old Brockway Other

Names: Number of Rental Clubs : Number of Players: Date (1ST choice): Preferred Time: Date (2ND choice): Preferred Time:

Tickets for Events

• Arrange to have tickets purchased for performances at the Crystal Bay Club Casino.
  Schedules are available at www.crystalbayclubcasino.com

Date:

Show:

Number of Tickets:

In house rentals

• Reserve highchair, “Pack-N-Play” crib, or full size crib. “Pack-N-Play” crib and highchair
  are $10/day. Full size crib is $15/day and $80/week

Gender of child:

Quantity:

Dates:

• Reserve other baby equipment (options listed at www.ttber.com)

Equipment:

Other Requests

Any other special requests?