Lodging Terms & Conditions

Reservations for Tahoe Mountain Resorts Lodging

Our Reservations Department is located on-site in the Iron Horse Lodge in the Village at Northstar™ at North Lake Tahoe. Our Reservation Hosts have extensive knowledge of the Lake Tahoe area and specialize in vacation planning just for you, your friends and family.
 

Call us toll-free at (888) 681-1395.  
Outside of the US and Canada: 530-550-3300.  
... or e-mail us!  

PAYMENT INFORMATION

All reservations must be prepaid by credit card (American Express, MasterCard, or Visa) or by check, payable to Tahoe Mountain Resorts Lodging. Checks must be received before final payment is due. Credit card on file will automatically be charged for remaining balance.

 1.Holiday Reservations (Dec. 20, 2012-Jan. 5, 2013) require a deposit of 25% of the total booking amount due at the time of reservation. Full balance due 60 days prior to arrival

2.Non-Holiday Period Reservations require a deposit of 25% of the total booking amount due at the time of reservation. Full balance is due 30 days prior to arrival.

3. Close-in Reservations (within 30 days of arrival or 60 days holiday) requires that all monies be paid at the time of booking.
 

Lodging Payments should be made to:
Tahoe Mountain Resorts Lodging.
If payment is made by check, fax a copy of the check to Tahoe Mountain Resorts Lodging reservations immediately after booking. Fax 1.530.550.3306

The Truckee lodging tax rate is 10%.

Lodging Payments for your Tahoe vacation should be made to:
Tahoe Mountain Resorts Lodging
 

Send U.S.Mail Lodging Payment to: Tahoe Mountain Resorts Lodging, PO Box 838, Truckee, CA 96160.
If by overnight or second day courier service, send to: Tahoe Mountain Resorts Lodging, 4001 Northstar Drive, Truckee, CA 96161 
 

CANCELLATIONS

All cancellations will be given a 4–digit cancellation code. Should a cancellation discrepancy occur, Customer will be billed for the entire lodging amount, unless there is proof of the 4 digit cancellation code.

A. Cancellation made outside of 30 days (60 days during holiday period) from arrival has a $100 per unit charge
B. Cancellation made inside of 30 days (60 days during holiday period) from arrival as follows:

  • Holiday Reservations cancelled within 60 days are non-refundable and nonmodifiable.
  • Regular Reservations cancelled within 30 days are non-refundable and nonmodifiable.
  • Close-in Reservations cancelled after credit card payment or receipt of faxed copy of check is non-refundable and non-modifiable.